Terms of agreement
Agreement on the use of the services of an online store "Craftstory.ru".
This agreement, hereinafter "the Agreement", entered into between the Internet-shop "Craftstory.ru", having an address on the Internet Scrap5.ru, the "Shop Online" or the "Site", and the user of the online store, the "Buyer" and determines the conditions for the acquisition of goods through the Site.
1. Basic provisions
eleven. This Agreement is concluded between the Buyer and online store at the time of ordering.
The buyer accepts the terms and conditions set forth in this Agreement, by putting a mark in the "terms of the agreement agree" when placing your order.
12. The relations between the Buyer and online store, the provisions of the Civil Code of the retail sale (§ 2 chapter 30), and the Federal Law "On Protection of Consumer Rights" from 07.02.1992 № 2300-1, and other legal acts adopted in accordance with them.
13. Buyer can be any natural or legal person that can accept and pay for the ordered goods in the manner and on the terms ustanovlennyx this Agreement, in the territory of the Russian Federation.
14. Buyer is responsible for the correctness of filling all the items of the order form. In the case of error or the provision of incomplete information in the fields "Name" and "Shipping Address", with online shopping completely removed the responsibility for execution of the order.
15. The management has the right to refuse to provide services to the Buyer at any time before receiving the payment without explanation.
16. Online Store has the right to refuse to provide services to the Purchaser upon receipt of payment in the case of:
- 1.6.1. if the goods are out of stock of the Seller within 15 working days of receipt of payment Internet shop;
- 1.6.2. if the online store has doubts about the reliability of the information provided by the Buyer when filling out the order form, including, but not limited to the name and address of the buyer of delivery.
1.7. In case of failure in the provision of online shopping is one of the reasons listed in Sec. 1.6. of this Agreement, Company returns the funds received from the buyer, after deducting commissions Intermediaries used for money transfers.
18. Buyer shall refund the same method and the same billing information, which were used to pay for online store.
19. Online Store reserves the right to amend this Agreement.
1.10. This Agreement shall be considered in that kind as it is published on the Website and shall be applied and interpreted in accordance with the legislation of the Russian Federation.
1.11. The services are considered rendered completely online store with the transfer of goods to the Buyer transportation company.
2. Product Information
2.1. This product is presented on the site through a photo-samples proprietary online store.
2.2. Each photo is accompanied by a sample of text information: price and product description.
2.3. At the request of the Purchaser Manager online store must provide (by phone or e-mail) other information necessary and sufficient, from the point of view of the buyer, for its decision to purchase the goods.
2.4. Listed on the site the price of goods can be changed online store unilaterally.
2.5. If you change the price of the goods ordered by the Buyer, the manager of the Internet-shop as soon as possible inform the Purchaser (by phone or email) for confirmation or cancellation. If unable to contact the buyer the order is considered canceled.
2.6. Online Store reserves the right to expand the product offering and reduce the Site, to regulate access to the purchase of any goods, as well as suspend or discontinue the sale of any goods in its sole discretion.
3. The procedure for the acquisition of goods
3.1. The buyer has the right to place an order for any product presented on the site.
An order may be issued by the Purchaser in the following ways: by phone, e-mail, or decorated themselves on the Site.
3.2. After ordering at the e-mail sent to the Buyer's account, confirming the acceptance of the order, indicating the names of selected items and total amount of the order, which is an integral part of this Agreement. Next Manager online store associated with the Buyer (by phone or e-mail) to obtain confirmation of the order.
3.3. In the absence of goods in a warehouse manager of Internet shop is obliged to notify the Purchaser (by phone or e-mail).
3.4. The buyer has the right to make reservations to temporarily out of stock items by making an advance payment in the manner agreed with the manager of the Internet-shop. If prepaid goods order is processed only after the prepayment.
3.5. In the absence of goods The buyer has the right to replace it with another product or cancel the order.
3.6. The buyer has the right to refuse the ordered goods at any time before it is sent to the Buyer in advance with the knowledge about this online store (phone or email).
4. Delivery and acceptance-transfer of goods
4.1. Delivery of goods in the shop, in the agreed amount and assortment carried by Russian Post.
4.2. Buyer can pick up the goods in the store yourself (Pickup).
4.3. Sending and delivery of ordered goods is done in steps on the site as possible.
5. Payment for the goods
5.1. Payment for the goods is made in cash at the Pickup or by transfer through Sberbank. or by bank transfer by credit card.
5.2. Goods paid in Russian rubles.
6.1. Online shopping not return or exchange it for money, if the purchased goods are not approached you for any reason.
7.1. Internet shop is not liable for any costs of the Buyer or direct or indirect damage that may be caused to the Buyer due to the use of Internet services store caused to the User as a result of the use or inability to use the Services, and suffered as a result of errors, omissions, interruptions, deletions file, change the functions of stacking faults, delays in data transmission, etc., occurred through no fault of the Internet-shop.
7.2. Shop Online is not responsible for the actions of related services, and services used to provide services to customers, but does not belong to an online store, such as: banks, post offices Russia, transport companies, ISPs, email services, payment systems, and so on. d.
7.3. Responsibility for warranty service and warranty exchange carries Manufacturer products.
7.4. Buyer agrees not to site the respondent or respondent by any obligations and charges related to damage to the buyer as a result of actions of third parties, including but not limited to online retailers and transport companies.
8. Obligations of the Buyer
8.1. The buyer undertakes to familiarize themselves with the text of the Agreement, to check for changes to the Agreement and its annexes.
8.2. Buyer agrees to provide Internet-shop with all necessary information to carry out the required maintenance and dispatch of the order. With a lack of necessary information online shop reserves the right not to provide customer service.
8.3. Buyer agrees to pay the bills. Online shop produces customer service if provided by the Buyer are not sufficient to provide services.
8.4. Keep proof of payment services online store.
9. Responsibilities Online Store
9.1. Shop Online Buyer undertakes to provide services and perform related services to the requirements buyer, if the buyer's request does not contradict the rules and regulations of service set forth in this Agreement.
9.2. Maintain the confidentiality of customer data. Customer data may be granted only in cases stipulated by legislation of the Russian Federation.
9.3. Gives the buyer the opportunity to receive the status of his order.
10. Term of the Agreement, the change in conditions and termination of Service
10.1. The agreement is valid from the date of its adoption by the Buyer until receipt of the goods.
10.2. Online Store has the right to terminate the provision of the Services in violation of this Agreement by the Buyer.
10.3. If the buyer offers currently incorrect information or online store, there are serious grounds for believing that the information provided by the Purchaser information is incorrect, incomplete or inaccurate, Company has the right to suspend or cancel the order of the Purchaser and refuse to use their services, or their parts.
10.4. Online Store has the right to stop providing services for application Buyer damage online store or to third parties by indirect violation of the terms of this Agreement.
10.5. Upon termination of the services of Internet shop is not responsible for unnotified notice or any third parties about deprivation Buyer access and for the consequences resulting from such a warning or lack thereof.
10.6. Continued use of the Service within 10 days after notification of the change in the current terms of the Agreement will be considered as acceptance of the amendments and additions. In case of disagreement with the change of contract terms The buyer must within a specified time give written notice of its opposition to the email address specified at email@example.com
10.7. Shop Online is not responsible for unnotified notice or any third party for the termination of the Agreement and for the consequences resulting from such a warning or lack thereof.
10.8. Online Store has the right to terminate the agreement without observing the period provided for in p.10.6, breach of Buyer's obligations.
11. Settlement of disputes
11.1. Claims of the Buyer accepted in writing (or in the form of e-mail) no later than three (3) business days from the moment of the incident. Claims dealt with in a period not exceeding ten (10) working days.
11.2. In the event of any dispute or disagreement related to the execution of the Agreement, the Parties shall make every effort to resolve them through negotiations between the parties. If disputes can not be resolved by negotiations, disputes shall be settled in accordance with the laws of the State Russian Federation. In the case of outstanding claims between the parties, each of them can protect their violated rights in accordance with the legislation of the Russian Federation.
11.3. If any provision of this Agreement will not be subject to literal execution, it shall be construed in accordance with applicable legislation with respect to initial interests of the Parties, with the remainder of the Agreement shall continue in full. Established practice of the parties' behavior or practice of providing similar services may not be the cause of changes in the provisions of this Agreement.
11.4. For all other matters not provided for in this Agreement shall be governed by the applicable laws of the Russian Federation.
12. Special conditions, force majeure
12.1. Online Store has the right to modify or delete without warning buyers of any information posted on the website scrap5.ru or on other sites belonging to the online store.
12.2. The buyer has the right to demand from an online store solutions to problems in obtaining services, except for cases of force majeure circumstances.
12.3. The relationship arising between the online store and the Purchaser in relation to the subject matter of this Agreement and are not regulated by this Agreement, drawn up in the form of protocols and / or additional agreements to this Agreement, which becomes an integral part thereof, subject to a simple written form and signed by the Internet stores and customers.
12.4. After the adoption of this Agreement, all prior agreements of the Parties in conflict with this Agreement, lose their validity.
12.5. In all that is not regulated by this Agreement, as well as protocols and / or additional agreements thereto shall be governed by applicable law.
12.6. Parties are released from liability for complete or partial failure to fulfill its obligations hereunder if such failure will be the result of force majeure ("force majeure"), ie extraordinary and unavoidable Parties under the given conditions, including riots restraining the authorities , natural disasters, fires, accidents, and other force majeure, as well as a power failure, the global disruption in the work of Russian and international segments of the Internet, malfunctions routing systems, failures in the distributed Domain Name System, failures caused by hacking and DOS-attacks.
12.7. The Parties shall in writing or by electronic mail (e-mail) to notify each other of the existence of force majeure within seven (7) days after the date of their occurrence. If the offensive relevant force majeure directly affected the performance of the Parties' obligations within the period specified in this Agreement, the time limits are extended for the duration of the relevant circumstances. If the impossibility Parties fulfill their obligations under this Agreement will last for more than two (2) months, the Parties may terminate this Agreement without compensation of possible losses.